FuzzyLogic
Electronic Imagination
Our Story
How We Got Here
In 2000 the Internet and front-end software solutions in general were in their infancy and the opportunities to provide enterprise-grade business automations abounded.
Computer systems of the past have been known for their rigour, inflexibility and lack of human-friendliness. The name FuzzyLogic comes from a logical principal whereby a software system is designed to manage the “grey area” that is inherent in human thinking.
So the principal is instead of making humans conform to systems, rather to make systems that understand people.
Our unique approach of getting inside the minds of our customer’s businesses and thinking from inside their circumstances has been the key formula to the impact of our solutions in the corporate world.
What We Do
Business at the speed of thought
Over the years we have developed a full suite of enterprise level automations, used by some of the largest organisations in South Africa. However, our true skill is in being able to customise these solutions, and develop new ones which suit your needs perfectly.
We use a custom development framework all built in-house which allows us to enhance and innovate at speeds which are unheard of in the industry.
"Nothing great was ever achieved without enthusiasm"
Clients
Our valued family
Momentum Metropolitan Holdings
Return To Office
Covid Management Solution - Manages every aspect of employee screening, access passports, temperature screening, reporting and legislative requirements.
PeopleConnect
People portal provides a LinkedIn-style employee information portal, tracking skills, personal information, photos, organisational membership and reporting line Org Charts.
PeopleTrax
Case and Query Management System, manages all query resolution and back-office process flow. This highly sophisticated system allows custom design of all workflows, SLA management and customer satisfaction.
BenefitsTrax
Employee Onboarding and Document Management. Custom digital form design and process flow allowing employees to complete all induction material which then flows into PeopleTrax to manage the workflow to completion.
Workforce Planning
Organisational Design System. This sandbox system allows managers and organisation designers to plan the company structures and reporting lines using a cutting edge drag and drop graphical interface. Facilitates talent management and equity analysis via talent pools and colour coding.
Talent Management
Full Talent Management system for line managers to fully design their talent landscape.
Nedbank
FAIS
Our FAIS management system automates the entire workflow of managing employee compliance, supervision and reporting. Including automated reporting to the FSB.
EGC
Our Enterprise Governance and Compliance System manages the workflow of required documents and tracks acceptance and approval.
Service Desk
Case and Query Management System, manages all query resolution and back-office process flow. This highly sophisticated system allows custom design of all workflows, SLA management and customer satisfaction.
Sasol
RemPro
This system fully automates the entire Bonus (LTI & STI) allocation system as well as increases. The system allows budgets to be set at every level and facilitates the cascaded approval of all figures all the way up the organisation. The system is so efficient that Sasol is able to complete their entire Rem process in under 2 weeks.
FNB
MyQ
Case and Query Management System, manages all query resolution and back-office process flow. This highly sophisticated system allows custom design of all workflows, SLA management and customer satisfaction.
SDLC
Manages the full IT life cycle for change management, catering for development, UAT, Staging and rollout. With all approvals and exceptions managed by the system workflow engine.
Staff Files
E-Document solution for all Staff File requirements. This system is extremely customisable and will take care of all your staff digital record needs. Documents can be required or optional, can have set expiry dates, and a custom form designer allows for document types to be designed in the system for staff to complete.
PRMA
This system has a fully functional payroll engine built in, with all the relevant medical aid contribution calculations. FNB is able to load their retirees and the system will calculate medical aid subsidies and produce the required file to submit to SARS EasyFile
Live Online Retail
Live Online Retail is a state of the art buyer activity and engagement platform. The system allows merchants to monitor activity of buyers as they interact with products in real time, via an intuitive dashboard system.
Buyers may engage with the agents via a live chat system which allows for file secure file transfers, voice calls, and video calling directly in the browser.
Agents also have a mobile app which allows them to pick up chat requests via push notifications.
Carfind.co.za
Carfind.co.za was built by FuzzyLogic in 2000 and we have maintained and enhanced the system every step of the way throughout its life.